All work is done in the UK with customer satisfaction our absolute priority

New Components

Strainers and all crucial internal o-ring seals are replaced

Valve Database

The on-board Valve Database is updated to the latest release

Firmware & Menus

Firmware and menu systems are updated to the latest versions

Ultra Sonic Cleaning

The handset is completely disassembled and all 'wet' parts are untrasonically cleaned

Service Options

Choose whether to return your handset (only) or your full carry case:

Handset Only Service

(please include the rubber protector)

Handset & Carry Case Service

An as-received FUNCTION TEST test is performed on the handset
All 'wet' parts in the handset are ULTRASONICALLY CLEANED
All crucial O-RING SEALS in the handset are replaced
New STRAINERS are fitted in the handset's connection ports
The handset’s FIRMWARE is updated to the latest version
The handset’s MENU SYSTEM is updated to the latest version
The handset’s on-board VALVE DATABASE is updated to the latest version
The handset's ELECTRONICS are checked for proper function
All ENCLOSURE PARTS are closely inspected for excessive wear/damage
Any damaged/missing HANDSET LABELS are replaced
The handset is recalibrated and a CALIBRATION CERTIFICATE is prepared
Connection hose TUBING is closely inspected for damage/kinks
Connection hose QUICK-RELEASE CONNECTORS are lubricated and tested for leaks
Connection hose BALL VALVES are tested for any problems/leaks
BINDER-STYLE connection adaptors are pressure-tested to ensure integrity
Any damaged/missing CARRY CASE LABELS are replaced
A detailed QUOTATION will be provided – including any optional work/items – and we will always seek your authority to proceed before anything becomes chargeable. For your complete peace-of-mind, although some work obviously needs to be done in order to be able to provide you with a FIRM quotation, there will be absolutely NO OBLIGATION for you to proceed

Basic

£150 + VAT*

Plus return shipping

Comprehensive

£180 + VAT*

Plus return shipping

*If it is less than 15 months since WE last serviced & calibrated your instrument, a 15% DISCOUNT will be applied to the above prices

As you would probably expect, some parts/repairs are chargeable as EXTRA

Please see below for a non-exhaustive list of examples:

PRESSURE-SENSOR – to replace a blown/over-pressurised sensor; or one where a lack of regular servicing has caused a build-up of dirt which cannot be removed using our ultrasonic cleaning equipment
£62.00 + VAT
SCREEN – to replace a smashed/water-damaged screen; or one which has areas of dead/bruised pixels due to impact-damage
£38.00 + VAT
KEYPAD MEMBRANE – to replace a punctured membrane (buttons are designed to be operated by a finger, not a pen-tip!)
£10.00 + VAT
ENCLOSURE FRONT & REAR – to replace a smashed/crushed enclosure
£20.00 + VAT
ENCLOSURE BATTERY COVER – to replace one which has been lost/broken
£7.00 + VAT
EQUALISING VALVE SPINDLE – to replace one which has been bent/broken on an instrument which has been dropped or otherwise sustained a serious impact
£10.00 + VAT
EQUALISING VALVE KNURLED KNOB – to replace one which has lost its ‘grip’ through years of regular use
£10.00 + VAT
PRINTED CIRCUIT BOARD (PCB) – you should probably factor into the cost-of-ownership a new PCB every 6-8 years of normal use, due to age-related degradation of the PCB laminate/tracking
£95.00 + VAT
PCB TRACKING/SWITCH REPAIR – sometimes possible, instead of having to fit a new PCB
£10.00 + VAT
QUICK-RELEASE CONNECTOR – if any of the connectors on your hoses cannot be made to seal
£10.00 + VAT
BALL VALVE – if either of the valves on your hoses have developed irreparable faults
£7.30 + VAT
BINDER NEEDLE – if any of your adaptors have snapped/plugged needles
£13.00 + VAT
TUBING – if any of your standard-pressure hoses are kinked/damaged, thus impeding the taking of readings (high-pressure hoses are very unlikely to be affected)
£10.00 + VAT